Get in Touch with Our Support Team
We’re committed to providing exceptional customer service to all our players. Whether you have questions about your account, need assistance with deposits or withdrawals, or wish to discuss responsible gaming options, our dedicated support team is here to help you around the clock.
Primary Contact Channels
We offer multiple convenient ways to reach us depending on your preferences and urgency:
- Live online chat – available 24/7 for immediate assistance
- Email support at [email protected] for detailed inquiries
- Telephone: +44 (0)203 769 4521 for urgent matters
Support Departments & Response Times
Our team handles various categories of requests with professional efficiency:
- Account issues and verification – typically resolved within 4 hours
- Payment-related queries – addressed within 24 hours
- Responsible gambling concerns – prioritised immediately
- Technical problems – attended to within 2 hours during business hours
Last updated: January 15, 2026